Privacy Policy

The Privacy Policy of 10HP (being a brand of company XFlare Services Private Limited, India. ) bearing URL: www.10hp.in and www.10hp.com (hereinafter referred to as “website") detailed herein below governs the collection, possession, storage, handling, and dealing of personally identifiable information and/or data and sensitive personal data (hereinafter collectively referred to as “information”) of the users of the website. All users must read and understand this Privacy Policy as it has been formulated to safeguard the user’s privacy. This Privacy Policy also outlines the ways the users can ensure the protection of their personally identifiable information. You must accept the contents of this Policy to use or continue using our website. This Privacy Policy detailed herein is also applicable to users of the website or mobile application through mobile or any other similar device. However, 10HP reserves the right to change this Privacy Policy from time to time, so users are hereby requested to check it periodically. Your continued use of the website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.

 

  1. WHAT INFORMATION IS COLLECTED?

    1. We confirm that we collected the information from you which is required to extend the services available on the website.

    2. At the time of signing up and registering with the website, we collect user information including name, company name, email address, phone or mobile number, postal address, and other business information which may also include business statutory details and tax registration numbers.

    3. In this regard, we may also record conversations and archive correspondence between users and the representatives of the webwebsite (including the additional information, if any) in relation to the services for quality control or training purposes.

    4. In relation to our paid services, we may collect personal information of a more sensitive nature which includes bank account numbers, debit card number, credit card number, UPI ID, and related details to facilitate the sale or purchase of the services available on the website.

    5. We also gather and store the user’s usage statistics such as IP addresses, pages viewed, user behavior pattern, number of sessions and unique visitors, browsing activities, browser software operating system, etc for analysis, which helps us to provide improved experience and value added services to you.

    6. Once a user registers, the user is no longer anonymous to us, and thus all the information provided by you shall be stored, and possessed in order to provide you with the requested services and as may be required for compliance with statutory requirements.

    7. User registration with us and providing information is intended for facilitating the users in their businesses.

    8. We retain user-provided Information for as long as the Information is required to provide services to you or where the same is required for any purpose for which the Information can be lawfully processed or retained as required under any statutory enactments or applicable laws.

    9. About providing additional services to our users, we also let service providers, payment systems, and data aggregators collect or store your information especially to verify credit analysis and credit limits from time to time. These data points may be captured by regulated financial entities through secure integration from your desktop, mobile, and other such devices by analyzing transactional SMS, installed app details, queries, device location, device information, IMEI number, serial number, MNC and MCC codes, RAM storage, WIFI information, etc.

    10. Users may update, correct, or confirm provided information by logging on to their accounts on the website, The requested changes may take a reasonable amount of time due to the verification process and server cache policies. In case you would like to receive a copy of the information held by us for porting to another service, please contact us with your request at the email address below.

    11. Users may also choose to delete or deactivate their accounts on the website. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. In this regard, please note that information sought to be deleted may remain with us in archival records for compliance of statutory enactments, or for any other lawful purpose. Therefore, users are requested to carefully evaluate what types of information they would like to provide to us at the time of registration.

 

  1. PURPOSE AND USAGE OF INFORMATION 

    1. The following are the purposes for collecting the Information:

      1. For the verification of your identity, eligibility, and registration and to provide customized services;

      2. For facilitating the services offered and/or available on the website;

      3. For advertising, marketing, displaying & publication;

      4. To enable communication with the users of the website, so that the users may fetch maximum business opportunities;

      5. For generating business inquiries and trade leads;

      6. For sending communications, notifications, newsletters customized mailers, etc;

    2. Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our website.

 

  1. DISCLOSURE OF INFORMATION

    1. Information that we may collect from you may be disclosed and transferred to external service providers who we rely on to provide services to us or you directly. For instance, information may be shared with:

      1. Affiliated companies for better efficiency, more relevancy, innovative business matchmaking, and better-personalized services.

      2. Government or regulatory or law enforcement agencies, as mandated under statutory enactment, for verification of identity or prevention, detection, investigation including cyber incidents, prosecution, and punishment of offenses.

      3. Service providers including but not limited to payment, customer, and cloud computing service providers (hereafter referred to as “Third Parties”) engaged in facilitating service requirements of users.

      4. Business partners send their business offers to the users, which are owned and offered by them solely without the involvement of the website.

    2. Links to the websites of any of the above may be available on the website as a convenience to the user(s) and the website does not have any control over such third-party websites. The usage of such websites by the user will be governed by their respective Privacy Policies and the Privacy Policy of 10HP will not apply to the usage of such websites. The users of such websites are cautioned to read the privacy policies of such websites.

    3. Please get in touch with us at the above email address in case you would like to object to any purpose of data processing. However, please note that if you object or withdraw consent to process data as above, we may discontinue providing you with services through our website.

    4. About such disclosures, receiving parties have consented and confirmed that:

      1. There shall be limited disclosure of any Information to its directors, officers, employees, agents, or representatives who are on a need-to-know basis of such Information in connection with the business transaction and are only permitted to use your Information in connection with the said purpose;

      2. They shall keep the Information confidential and secure by using a reasonable degree of care, and

      3. They shall not disclose any Information received by them further and must abide by the Privacy Policy of the website.

    5. Please keep in mind that whenever a user posts personal & business information online, the same becomes accessible to the public and the users may receive messages and/or emails from visitors of the website.

 

  1. REASONABLE PROTECTION OF INFORMATION 

    1. We employ commercially reasonable and industry-standard security measures to prevent unauthorized access, maintain data accuracy, and ensure proper use of the information we receive.

    2. These security measures are both electronic as well as physical but at the same time, no data transmission over the Internet can be guaranteed to be 100% secure.

    3. We strive to protect the User Information, although we cannot ensure the security of Information furnished and/or transmitted by the users to us.

    4. We recommend you not disclose the password or your user email address, online bank transaction, and other important credentials to our employees, agents, affiliates, personnel, and/or anyone linked to 10HP, as we do not ask for the same.

    5. We recommend that registered users not share their website’s account password and we also recommend signing out of their account when they have completed their work. This is to ensure that others cannot access Information of the users and correspondence if the user shares the computer with someone else or is using a computer in a public place.

    6. We recommend you not disclose the password of your email address, online bank transaction, and other important credentials to our employees, agents, affiliates, or personnel, as we do not ask for the same.

 

  1. COOKIES

    1. We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the site and track your visits to third-party websites.

    2. We also use cookies to recognize your browser software and to provide features such as recommendations and personalization.

    3. Third parties whose products or services are accessible or advertised through the site, including social media sites, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and the practices followed by them. We do not control the practices of third parties and their privacy policies govern their interactions with you.

 

  1. DATA COLLECTION RELATING TO UNDERAGE USERS

    1. We strongly believe in protecting the privacy of underage users. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our website from persons under 18 years of age, and no part of our website is directed to persons under 18 years of age. If you are under 18 years of age, then please do not use or access our services at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 18 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information.

    2. If we become aware that a person submitting personal information is under 18 years of age, we will delete the account and all related information as soon as possible. If you believe we might have any information from or about a user who is under the age of 18 years, please contact us at team10hp@10hp.in

 

  1. DATA TRANSFERS

    1. User Information that we collect may be transferred to, and stored at, any of our affiliates, partners, or service providers which may be inside or outside the country you reside in. By submitting your data, you agree to such transfers.

    2. Your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Policy. We will also ensure appropriate contractual safeguards to ensure that your information is processed with the highest standards of transparency and fairness.

 

  1. QUESTIONS

    1. Please contact us regarding any questions, clarifications, or grievances at https://www.10hp.in/contact-us.