Q: How do I create an account?
A: To create an account, click on the 'Sign Up' button at the top right corner of the homepage, fill in your details, and follow the instructions to verify your email address.
Q: Is it free to post an ad?
A: Yes, posting a basic ad is free. However, we offer premium options to enhance the visibility of your ad for a small fee.
Q: How long does it take for my ad to be approved?
A: Ads are typically reviewed and approved within 24 hours. You will receive an email notification once your ad is live.
Q: Can I edit or delete my ad after posting?
A: Yes, you can edit or delete your ad by logging into your account, navigating to 'My Ads', and selecting the edit or delete option next to the ad you wish to modify.
Q: How do I contact a seller?
A: You can contact a seller by clicking on the 'Contact Seller' button on the ad page and sending a message through our internal messaging system.
Q: How do I report a suspicious ad or user?
A: If you come across a suspicious ad or user, click on the 'Report' button on the ad page or contact our support team at [support email] with the details.
Q: What should I do to stay safe when meeting a seller or buyer?
A: Always meet in a public place, bring a friend if possible, and ensure you have communicated clearly with the buyer or seller before the meeting. Never share personal information such as your home address or financial details.
Q: How do payments work on 10hp ?
A: Payments for premium ad features can be made securely through our website using various payment methods including credit/debit cards and online payment gateways.
Q: Can I get a refund for a premium ad?
A: All premium ads are Non-refundable.